Ben Wallace

Manage Tonkean's AI go-to-market initiative by forging strong relationships with current and potential customers, facilitating discussions on business use cases, information security, and ethical considerations to ensure effective and safe adoption of AI.
Drive Tonkean's brand visibility in the enterprise AI space with engaging content, including short-form videos, weekly webinars, blogs, and in-person speaking sessions.
Support Changemakers- an annual, nonprofit hackathon created to pair operations professionals with nonprofits. At our first event, we helped 20+ nonprofits improve their data management, automations, collaboration at no cost to them!

Selling, implementing, and supporting "The Makers" of Tonkean's largest clients, including Google, Eversana, Hyatt, Grubhub, Crypto.com, and more.
Build production-ready process automations with 50+ SaaS Applications in the Finance, HR, IT, Sales, and Support spaces. If it's a popular SaaS app with an API, chances are I've learned and automated on it!
Doing everything I can do at a scrappy, fast-growing startup: handling support tickets, editing videos, training new hires, managing strategic partnerships, facilitating marketing events, and posting top-notch memes in #random

Orchestrate eight teams across Dreamforce ‘19 IT Operations with aligned calendars, task lists, and communication strategies.
Introduce Tableau Dashboards to team’s runlist strategy to increase review productivity by 20% and provide visuals to leadership.
Standardize emotional touchpoints with stakeholders to establish cadence, identify issues, and maintain morale.

Develop an in-prod asset management system to simplify the tracking and auditing of the Oakland Unified School District’s science kits that features barcode scanning, real-time reports, and intuitively-designed architecture.
Identify and update 25% of all on-prem servers with unknown technologies for accountability and disaster recovery planning.
Centralize a repository containing hosting documentation of 82 technologies to provide transparency for the AWS migration plan.
Integrate 2 distinct IT incident reporting apps onto a live Einstein Analytics Dashboard to eliminate intake review time by 25%.
Awarded the "Marc Benioff Award" by fellow interns for demonstrating innovation and leadership throughout the summer.

Design and build customer-facing user interface for the Data & Analytics Team’s Customer Engagement Request Form.
Automate backend processes to integrate form responses to project management tool utilizing SQL Server, Python scripting, and Jenkins builds to reduce manual data transfer by ten hours per week.
Provide documentation and model architecture that is easily customizable for future adaptation and the use of other GE teams.

Solutions, Product, Progammer